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  1. Home
  2. Doing Business
  3. Customer Care
  4. Your Water
  5. Save Water
  6. About Us

  1. Home

  2. Doing Business

    1. Purchasing
      1. Insurance Requirements
    2. Engineering
      1. Purchasing
      2. Sanitation Clearance
      3. Engineering Design Standards
      4. Plan Review Process & Fees
      5. Will Serve Letter / Waste Discharge Permit
      6. Encroachment Permit
      7. How to Submit Plans
    3. Construction Meter & Meter Fees
      1. Construction Meter Request (PDF)
      2. Request for Non-Residential water and sewer services (PDF)
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  3. Customer Care

    1. Pay Bill
    2. Help Paying My Bill
    3. Disconnect Policy
    4. Rates & Fees
    5. Start / Stop Service
    6. Are You In Our Service Area?
    7. San Juan Capistrano
    8. Construction Meter & Meter Fees
    9. About Your Tax Bill
    10. Report an Odor
    11. Work Notifications
      1. San Juan Sewer Upgrade
      2. Oso Treatment Plant
      3. Ranch Treatment Plant
      4. Las Flores Recycled Water Expansion
      5. Rancho Santa Margarita Recycled Water
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  4. Your Water

    1. Drinking Water
    2. Water Quality
      1. Water Quality Reports
      2. Water Quality FAQs
    3. Recycled Water
    4. Wastewater
      1. What to Flush?
      2. Medicine Disposal
    5. Emergency Preparedness
    6. Current / Future Projects
      1. Ranch Treatment Plant
      2. San Juan Watershed
      3. Trampas Reservoir
      4. Cadiz Project
        1. Cadiz Project - CEQA Documents
        2. Cadiz Project Final EIR (Volumes 1-7)
      5. Baker Water Treatment Plant
      6. Upper Chiquita Reservoir
      7. Lake Mission Viejo ATWF
      8. Las Flores Recycled Water Expansion
      9. Gobernadora Multipurpose Basin
      10. Ranch Treatment Plant
      11. Oso Water Reclamation Plant Improvement Project
      12. Rancho Santa Margarita Recycled Water Project 
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  5. Save Water

    1. Rebate Programs
      1. Rebate Programs
    2. Leak Detection
    3. Garden Design
      1. Garden Design
      2. Plants
      3. WaterWorks Demonstration Garden
    4. Watering Guide
      1. Watering Guide
      2. Weather Data for SMWD
        1. Daily ET Data for SMWD
      3. Control Your Controller
      4. Create a Watering Schedule
      5. Video Resources - Irrigation
    5. Classes & Events
      1. Gardens with Style Tour
      2. Activities
    6. Water Conservation & Shortage Stages
    7. Large Landscapes & HOAs
      1. HOA Landscape
      2. HOA Contact Form
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  6. About Us

    1. Contact Us
      1. Media Inquiries
      2. File a Claim
    2. Governance
    3. Human Resources
      1. Job Opportunities
      2. Internal Promotional Opportunities
      3. Internship Program
      4. Job Interest Cards
      5. Job Descriptions
      6. Memorandum of Understanding
      7. Pay Schedule
    4. Key Staff
    5. Events / Education
      1. Water Chats
      2. Kids Corner
      3. Tours and Education
      4. Water Festival
    6. Frequently Asked Questions
    7. News
    8. Transparency
      1. Agendas & Minutes
      2. Compensation Information
        1. Board of Directors Compensation
      3. SMWD Policies
      4. Enterprise System Catalog
      5. Financial Reports
      6. Water Supply/Quality Reports
      7. Hazard Mitigation
      8. Historical Districting Background: Establishing the 2023 Voter Divisions
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