Who Can I Contact?

We’re here to help! Please contact our Customer Care team by email at CustomerCare@smwd.com or by phone at (949) 459-6420.  We’re available Monday through Friday from 8 AM to 5 PM. 

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1. How Long Is the Payment System Down?
2. What Type of Payment Can I Make During the Maintenance?
3. Will My Automatic Payment Go Through?
4. May I Send a Check?
5. Are Phone Payments Available?
6. Is the Lobby Open for Payments?
7. Will I Have Late Fees?
8. Who is Impacted by the Downtime?
9. Why is the System Being Updated?
10. Who Can I Contact?