News Flash

Latest News

Posted on: March 17, 2020

Office Temporarily Closed to the Public

SMWD Headquarters-8329

SMWD Offices Temporarily Closed to the Public
Most Transactions Available Online

Effective March 17, 2020, at 5:00 PM

The Santa Margarita Water District has taken precautionary measures to protect the health and well-being of our employees, customers, and the communities that we serve. While our offices are temporarily closed to the public – including our Customer Care desk and Engineering counter, we’re still here to serve you by email, phone or internet.


Our Customer Care team is available Monday through Friday from 8 a.m. to 5 p.m. You can chat with us through our website, Email us at, call us at (949) 459-6420, or go online any time of day at We’re always available for after-hours emergencies by calling (949) 361-6294.


Bills may be paid online, by phone, mail, or placed securely in the drop box located near the flagpole in front of our offices at 26111 Antonio Parkway, Rancho Santa Margarita. You can also setup autopay today by visiting and select Register Now. Customers who are struggling to pay their water bill are urged to call Customer Relations at (949) 459-6420 to make payment arrangements.


Our Engineering team is here to provide ongoing commercial, development, and construction customer services. For instructions and permit applications, please visit our website at then select Doing Business with Us, Engineering Counter.  You may drop completed application packets in the drop box near the flagpole located at 26111 Antonio Parkway, Rancho Santa Margarita. Please contact Engineering with any questions, (949) 459-6505 or


We greatly appreciate your patience as we do our part to help prevent the spread of COVID-19. We are continuing to monitor updates around the clock from local and state health departments, as well as the Centers for Disease Control and the World Health Organization.


And remember— your drinking water remains safe and available 24 hours a day, seven days a week.   The Coronavirus (COVID-19) has no impact on the quality or supply of your tap water.

Facebook Twitter Email

Other News in Latest News


2020 By the Numbers

Posted on: January 28, 2021

Board Approves Lower Tax Rates

Posted on: September 10, 2020
Water Quality Report

Your Drinking Water is Safe

Posted on: September 21, 2020

DIY Leak Check App!

Posted on: June 15, 2020

On Tap eNewsletter Now Available

Posted on: June 25, 2020

Be Alert for Scams

Posted on: April 15, 2020
What To Flush Social Media Content

Flushing Etiquette

Posted on: April 15, 2020

A Message from the General Manager

Posted on: March 13, 2020

Water Service During a Power Outage

Posted on: October 9, 2019

Frank Ury Appointed to Board of Directors

Posted on: September 5, 2019
Bill Insert_Water Festival 2019_print ready front (1)

May the 4th Be With You!

Posted on: April 25, 2019
landscapes tour-03

Landscape Inspiration

Posted on: March 27, 2019
last 24 hours

Water Levels Rise by 43 Million Gallons

Posted on: February 20, 2019

2018 Year In Review

Posted on: January 16, 2019
paying bills

Having financial difficulties?

Posted on: January 28, 2019

World Toilet Day

Posted on: November 19, 2018
Nov Dec On Tap cover

On Tap Newsletter Now Available

Posted on: November 1, 2018

Imagine a Day Without Water

Posted on: October 10, 2018

Meet the Faces + Places of SMWD

Posted on: October 6, 2018
Upper Chiquita Reservoir

Ready to Respond in an Emergency

Posted on: September 13, 2018

District to Host Blood Drive

Posted on: July 10, 2018
Smart Irrigation Month JPEG

July is Smart Irrigation Month

Posted on: April 12, 2017