On November 15, Santa Margarita Water District (SMWD) will begin providing water and wastewater services to all residents and businesses in San Juan Capistrano. SMWD had a long-standing partnership with the City for years providing services from meter reading to assisting with emergency pipeline breaks. When the City decided to divest itself of its drinking water and wastewater utility, SMWD – the largest water district in South Orange County – was a natural fit. SMWD provides the city with long-term water supply planning, increased water reliability and cost control.
Customers in San Juan Capistrano will carry over their existing account numbers. However, to protect personal banking information, all San Juan Capistrano customers using online bill pay will need to register with a new username and password once they receive their first bill. Customers can choose electronic or paper bill pay and have the option to pay online, by mail, by phone, or in person.
San Juan Capistrano customers can expect their first bill from SMWD in late November or early December depending on where they fall in the billing cycle. SMWD has customer care staff members ready to assist either by phone at (949) 459-6420 or via email at firstname.lastname@example.org
Santa Margarita Water District has been providing high-quality, reliable services to customers for more than fifty years, and is committed to delivering the same standard of excellence to San Juan Capistrano. Learn more at smwd.com/sjc