Help Paying My Bill

Discontinuation of Service Update

Beginning December 1, 2022, Santa Margarita Water District will resume disconnection of water and wastewater services for past due balances. (See disconnect policy)

Please contact our Customer Care team to make payment arrangements. We’re available Monday through Friday from 8 AM to 5 PM.

• CustomerCare@smwd.com
• (949) 459-6420
• Online chat 

Having financial difficulties? We can help.

We know that life can get complicated sometimes. Here are some useful programs and opportunities that can help you meet your obligations. 

To participate in a payment arrangement program please click here to complete the application.

Other Assistance Options

You may qualify for assistance through several county programs. 

Low Income Household Water Assistance (LIHWAP) Program
Community Action Partnership Orange County
11870 Monarch St., Garden Grove, CA 92841
(714) 839-6199
https://capoc.org/water/

Orange County 211
Dial 2-1-1

Family Assistance Ministries
1030 Calle Negocio
San Clemente, California, 92673
(949) 492-8477

Salvation Army
23401 El Toro Rd., Suite 201
Lake Forest, CA 92630
(949) 366-6652

Share Our Selves
1550 Superior Avenue
Costa Mesa, California, 92627
(949) 270-2100

South County Outreach
7 Whatney, Irvine, CA 92618
(949) 380-8144