Pay Your Bill

For your convenience, SMWD provides several ways for you to pay your water bill:


The payment mailing address for SMWD is P.O. Box 51238, Los Angeles, CA  90051-5538.  If you make payments through an online payment service, please update the mailing address to ensure payments arrive on time. 

E.BILL Online Payment:

With the quick and convenient E.BILL online bill pay program, you can sign up to pay your bills online with a credit card or checking account and stop receiving paper bills. Or you can make a one-time payment without setting up an E.BILL account.

Visit E.Bill

  • Log In (Opens in a new window) - Due to production of our new bill presentment and payment portal, enrollment for online E-BILL is unavailable until early summer.  Look for updates in your monthly newsletter OnTap and on the “Pay Your Bill” website page.  Thank you.
  • One-time Payment (Opens in a new window) - You can make a one-time payment online using your credit card or electronic check. Please have your account number ready.  May 15, 2018 - Due to maintenance of our online payment site, you may experience difficulty submitting a one-time payment. We hope to have this resolved very soon. Thank you for your patience.

Via Mail:

Note: We have a new address for payments.  Mail your payment made payable to Santa Margarita Water District, with the bottom portion of your bill to:

Santa Margarita Water District
P.O. Box 51238
Los Angeles, CA 90051-5538

In Person:

Bring your payment to the lobby area at District headquarters:

Santa Margarita Water District
26111 Antonio Parkway
Rancho Santa Margarita, CA 92688

Direct Pay:

Available to all residential and business customers billed by SMWD, Direct Pay automatically deducts the amount of your water bill from your checking account 10 days after the bill date. Download the DirectPay Application or call (949) 459-6420 for more information.

By Phone:

Call customer service 24/7 at (949) 459-6420 and follow the prompt to pay your bill over the phone.  Due to credit card security issues, SMWD can only accept credit card payments via our automated telephone system or online via one time EBILL payment or enrollment payments.  Customer Relations Representatives can no longer process credit card payments.

After Hours:

You can drop off your payments after hours at the night-drop mailbox located outside SMWD headquarters, near the circular driveway. Payments will be recorded the next business day.

Please be aware that SMWD does not accept payments from Money Express Services Centers or other offsite payment and check cashing centers. If you have additional questions regarding payment options, please contact our customer service department at 949-459-6420.

Having Trouble Paying Your Water Bill?


You may qualify for assistance.  Please contact Orange County 211 by dialing 2-1-1 or my visiting

SMWD is currently closed

Contact Us

E-mail requests will be viewed between the hours of 8am-5pm M-F. Any e-mails sent after hours or on the weekend will be replied to during the next business day.

To use our LiveChat please check back during our normal operating hours of:

Monday - Friday
8:00am - 5:00pm


Fill out the form to the right to send us an e-mail.