Contact Us

Contact Us

E-mail requests will be viewed between the hours of 8am-5pm M-F.

 

Office Location:

Santa Margarita Water District Administration Office
26111 Antonio Parkway
Rancho Santa Margarita, CA 92688

Email:

custservice@smwd.com

Live Chat

Open Live Chat

Phone number:

Customer Relations: (949) 459-6420
Main: (949) 459-6400

Business Hours:

Monday - Friday
8:00am – 5:00pm

After-hours Emergency Service:

(949) 361-6294
(Stand-By personnel available after business hours, M-F 5pm to 8am and weekends and holidays.)


















Holiday Schedule

Day Before Independence Day Observed
July 3, 2017


Independence Day
July 4, 2017


Labor Day
September 4, 2017


Thanksgiving Day
November 23, 2017


Day after Thanksgiving
November 24, 2017


Christmas Eve Observed; 1/2 day
December 22, 2017


Christmas Day Observed
December 25, 2017


Christmas Holiday (the first business day after Christmas)
December 26, 2017

Map

 

General Inquiries

For questions about your account, upcoming events or general information please contact SMWD’s Customer Relations Department at custservice@smwd.com

E-mail requests will be viewed between the hours of 8am-5pm, Monday-Friday.  Any e-mails sent after hours or on the weekend will be replied to during the next business day.

Media Inquiries

For media inquiries, please contact Nicole Stanfield, Public Information Manger,
at (949) 459-6548 or nicoless@smwd.com.

Public Records Request

It is the policy of the Santa Margarita Water District to ensure that access to information concerning the conduct of the District’s business remains a fundamental and necessary right of every person in the District. It is the policy of the District that governmental records will be disclosed to the public upon request, unless the law provides an exemption from disclosure.

For Santa Margarita Water District’s Public Records Act Policy, click here.

For a copy of the public records request form, click here.

Submit Request via email to KeyStaffandBoard@smwd.com.

Or mail to:

Santa Margarita Water District
Attn: Secretary to the Board
P.O. Box 7005
Mission Viejo, CA 92690

If the records you request are copied, a fee may be assessed.

SMWD is currently closed

Contact Us

E-mail requests will be viewed between the hours of 8am-5pm M-F. Any e-mails sent after hours or on the weekend will be replied to during the next business day.

To use our LiveChat please check back during our normal operating hours of:

Monday - Friday
8:00am - 5:00pm

Or

Fill out the form to the right to send us an e-mail.